Communication between Men
and Women in the Context of the Christian Community
by
Rhonda H. Kelley Ph.D
INTRODUCTION
Scripture teaches about the uniqueness of men and women. While
created in the image of God with equality of worth and value, men
and women are different by design and function. Gender differences
are apparent physically and behaviorally. Men and women differ in
the way they think, feel, act, and talk. In fact, one of the most
striking differences between the sexes is the unique ways that men
and women communicate.
In recent years, the communication styles of men and women have
been studied scientifically. Linguists have documented these
perceived differences. The primary purpose of these intensive
investigations is not to determine which communicative style is best
or to motivate others to change completely, but to identify
differences for the purpose of understanding and adaptation. As men
and women better recognize differences in communicative styles, they
can work to improve their own communication with members of the
opposite sex.
The general gender communication differences affect all men and women in every context. Whether Christian or
non-Christian, churched or unchurched, men and women have unique
ways of expressing their thoughts and feelings. At home and at the
office, in marriage and in friendships, these differences are
immediately apparent. The church, as a body of believers, male and
female, is challenged by these differences in communicative style.
The impact of these gender differences is experienced in informal
conversations, Bible study classes, church committee meetings,
counseling sessions, and pulpit preaching.
What is Genderlect?
In recent years, perhaps as women have entered the workplace in
larger numbers, the obvious communicative style differences between
men and women have been discussed publicly. Unique conversational
styles have been observed and communicative conflicts have been
encountered. As a result, linguists have begun to research gender
communication.
The term genderlect has been coined to define the language
of the sexes. Similar in form to the word “dialect?(the unique
language of people in a specific geographical area), genderlect is “a
variety of a language that is tied not to geography or to family
background or to a role but to the speaker’s sexual gender.? Suzette
Haden Elgin suggests communication techniques to combat gender style
differences in her book entitled Genderspeak. Deborah Tannen,
a well-respected linguistics professor and scholar, has conducted
research and published books about gender communication including
her national bestseller, You Just Don’t Understand: Men and Women
in Conversation (Ballantine, 1990).
Genderflex, according to Judith C. Tingley in her book by the
same title, is described as an active process: “to temporarily use
communication behaviors typical of the other gender in order to
increase potential for influence.? Because of the natural
differences in the way men and women communicate, temporary adaption
to a different style of communication is necessary. The primary goal
of this adjustment is effective communication with members of the
opposite sex. Genderlect is heard in the context of the Christian
community and genderflex is necessary for effective ministry
together. These gender communication differences begin at very early
ages.
When Does Gender Communication Develop?
Language and communication are considered learned behavior which
develops through a combination of nature and nurture, genetic
predisposition and environmental stimulation. As a result, gender
communication differences emerge in early childhood. Children learn
how to talk from their parents as well as their peers, often
imitating their same-sex models.
In her book, You Just Don’t Understand, Deborah Tanen
asserts that “even if they grow up in the same neighborhood, on the
same block, or in the same house, girls and boys grow up in
different worlds or words.? These gender differences in ways of
talking have been observed in children as young as three years of
age, about the time language is developed. While little girls talk
to be liked; little boys often talk to boast. Little girls make
requests; little boys make demands. Little girls speak to create
harmony; little boys prolong conflict. Little girls talk more
indirectly; little boys talk directly. Little girls talk more with
words; little boys use more actions. While boys and girls both want
to get their way, they use language differently to do so.
These communication differences are noted during same gender and
opposite gender conversations, during one-on-one and small group
interactions. Neither gender style is considered best, but obvious
differences from childhood to adulthood should be understood and
adapted. Parents, spouses, co-workers, and church members need to
become aware of differences in gender communication.
Gender Communication Differences
Communication between men and women can be considered
cross-cultural communication. People in different cultures speak
different dialects. In fact, John Gray in his book, Men are From
Mars, Women are From Venus, suggests that men and women
communicate in such different ways that they seem to be from
different planets. There are numerous general differences that
characterize gender communication.
Before clarifying some distinctives in gender communication,
several basic assumptions must be accepted.
- Men and women do have different conversational styles.
- Both styles of communication are equally valid.
- The goal in gender communication is not change the style of
communication but to adapt to the differences.
According to Tannen, men and women express themselves in
different ways and for different reasons. Men use communication to
maintain independence, while women talk to maintain intimacy.
Whether conscious or unconscious, men often talk to establish status
from others. Women use words to connect themselves emotionally, to
express feelings, or build rapport. Men often share facts and
figures as in a report. Tannen labels these communicative
differences “rapport - talk and report - talk.?/P>
Research concludes that men talk more in public while women talk
more in private. This conclusion is obvious when the purpose of male
and female communication is understood. If men talk to establish
status, most male conversation would inevitably occur in public, at
the workplace. On the other hand, if women talk to establish
intimacy, most female conversation would take place in private, at
home.
Body language is also used differently by men and women. While
women typically use nonverbal communication directly, men use it
indirectly. Women stand in close proximity to each other, maintain
eye contact, and gesture more frequently. Men hold their distance,
rarely establish eye contact, and gestures less dramatically. Men
and women also handle conflict differently. While women avoid
conflict in order to insure closeness, men use conflict to gain
status. These are just a few of the common differences in gender
communication.
Men and women express gender communication differences in content, style, and structure. What do men and women
talk about? Men often talk about sports, money, and business; women
most often discuss people, feelings, and relationships. Why do men
and women talk? Men often express themselves to fix a problem,
converse for competition, and talk to resolve problems. Women most
often express themselves to understand, converse to support, and
talk to connect. How do men and women talk? Men typically use
precise words, to the point, without descriptive details. Women are
more detailed, apologetic, and vague.
Gender Communication and the Church
Differences in the way men and women communicate affect all
relationships: husband-wife, father-daughter, mother-son,
employer-employee, and pastor-member. In fact, gender communication
differences are also obvious in the church. In hallway conversation,
committee discussion, Bible study teaching, pulpit preaching, or
pastoral counseling, men and women encounter gender style
differences. Scripture challenges believers to communicate more
effectively with each other. Men and women are to control their
tongues (James 3:1-12) and speak only words of kindness (Eph. 4:29,
32). The Book of Proverbs discusses the importance of listening with
understanding to others who speak (Prov. 11:12; 18:2, 13; 29:20).
Jesus admonished His disciples to discuss conflict with a sinning
brother (Matt. 1:15) and “love our neighbor as yourself?(Matt.
22:39). Mature Christians realize that clear, loving, encouraging
communication among His children is the desire of Christ’s heart.
Since gender will never change, Christian men and women must
understand the conversational styles of the opposite sex.
Improving Communication Between Christian Men and
Women
Once differences in gender communication have been identified,
adjustments can be made to improve communication. While genderflex
or genderspeak is not easy or automatic, Christian men and women can
improve their communication as they consciously work on it. Here are
several strategies for improving gender communication.
- Become aware of your own communication style. Each
person has a unique style of communication. Listen to your own
speech. Evaluate your words, your tone of voice, and your body
language. Compare your own communication style with that of
individuals whom you judge to be effective communicators.
Self-evaluation is an important first step in improving gender
communication.
Pastor John Brown began to notice that he was much more
comfortable greeting men of his church than the women. He realized
that he could naturally talk about sports, work, or church
business with the men though he could rarely think of something to
say to the women. He began to work on his interaction with the
ladies of his church. He tried to remember the names of their
children and details of their lives so he could comfortably talk
with the ladies about their families and important events. Pastor
Brown improved his communication with the female members of his
church by simply evaluating his own communicative style.
- Understand the communication style of the opposite sex.
You may be unfamiliar with the unique communication style of the
other gender. Listen carefully to the opposite sex around you -
your spouse, your child, your parent, and your friends. Make
observations in their conversation. What do they say? How do they
say it? When do they speak? Why do they speak? Discuss these
conversational differences at an appropriate time, not when
conflict arises. Try to determine if your perceptions are
accurate. Then you are ready to make some changes in order to
communicate more effectively with the opposite sex.
Bill Smith, the minister of education at a growing church,
began to notice that the only lady on the finance committee never
made a comment during the meetings. However, before and after the
meetings, she talked freely with members about the committee’s
work. In fact, she had some unique perspectives and some good
ideas. Bro. Smith decided to discuss his observations with her.
She agreed that she was much more comfortable talking in private
than in public. After some discussion, Bro. Smith encouraged her
to share her thoughts with the committee. His understanding of her
hesitancy to speak in front of the group led to improved
communication among all members of the committee.
- Adjust to those conversational styles. You may think it
is impossible to change the way you communicate since you have
been talking that way for years. Remember that communication is a
learned behavior and behavior can be modified! If you tend to
lecture or “report - talk? maybe you should work on better
listening and discussing feelings not just facts. If you tend to
speak in vague generalities, maybe you should work on more detail
and specific information in your conversation. If your indirect
body language is confusing your verbal message, maybe you should
consciously work on gestures that clarify and confirm your words.
Both men and women should work on improving their communication.
A successful pastor was struggling to stay in touch with his
teenage daughter. During one rather heated conversation, in
desperation he asked, “Why didn’t you tell me?? His daughter’s
response was quite revealing. She said, “I did tell you. But you
were to busy lecturing me to listen.? After he apologized, he made
the decision to listen first and to discuss the subject rather
than immediately trying to solve her problem.
- Alter your conversational style to fit the context.
Effective communication is adapted appropriately to fit the
setting. Some comments are best made in private while others can
be shared in public. Some statements are appropriate for a group
at church while others should be made to your best friend.
Mary Jones always had something to say in her couples Sunday
School class. Whatever the topic, she always had a comment. She
rarely answered a question, but typically expressed her opinion.
One Sunday morning she noticed her classmates rolled their eyes as
she raised her hand. Several members looked at each other and
smiled. She realized that she was talking too much in Sunday
School. The next Sunday Mary decided that she could only make one
comment during class. She carefully evaluated her thoughts before
talking and adapted her style of communication.
- Don’t assume that the opposite sex understands your
message. Just because the message is clear to you does not
mean that it is clear to the listener. In fact, one of the biggest
mistakes in communication is assumption. It is always best to
explain the message thoroughly than run the risk of being
misunderstood.
One of the most common mistakes made by preachers today is
filling a sermon with masculine illustrations. While it is easy
for a preacher to relate stories about sports or work, care must
be given to include some examples in a sermon that will be under-
stood by women in the congregation. Effective preachers balance
their sermons with supportive material that speaks clearly to the
cross-section of people in the audience. Never assume that your
message is completely understood by all.
- Don’t criticize others who communicate in a different
way. It is a human tendency to think “my way is the best way.?
In the area of communication, remember that different
conversational styles are not bad. Different is simply different.
Accept the differences and adjust when needed.
In marriage, the husband and wife must understand each other’s
style of communication. While the husband may have no need to
discuss his feelings about a specific situation, the wife may want
to talk it out. A husband may want to confront conflict, while the
wife may try to avoid it. When a husband comes home, he may sit in
his recliner chair to relax, but his wife may want to talk about
the day. Steps must be taken to improve communication between
husband and wife without assigning blame. Be careful not to
criticize the communicative style of your spouse or fail to meet
your spouse’s communicative needs.
Why is Gender Communication Important?
If the primary purpose of the church is to spread the gospel and
the responsibiliy of each believer is to share a witness, then
Christians must learn to effectively communicate His word with men
and women. Gender communication is important in interpersonal
interaction and public speaking. The gospel will not be spread,
needs will not be met, and new believers will not grow spiritually
unless Christian men and women improve their communication skills.
The manner of communication can hinder an understanding of the
content of the message. One’s style of communication should never add
a barrier to faith. Therefore, effort should be made to adapt to
gender communication differences so the gospel will be clearly
understood. It would be tragic for the Word of God to be muffled by
the words of men.
Conclusion
Men and women can learn so much from each other if only the
gender communication barriers can be broken. These barriers
disappear with time, understanding, and effort. An investment of
time is necessary to evaluate personal communicative style.
Understanding is needed as different conversational styles are
observed. Effort is expended when adjustments are made to improve
interaction between men and women. However, these investments are
worth it to the work of the Lord and relationships with others.
Though life is busy and personal styles are comfortable, adaptation
to gender communication promotes individual growth and corporate
harmony in the Christian context.
For Further Study: Annotated Bibliography
Elign, Suzette Haden. Genderspeak: Men, Women and the Gentle
Are of Verbal Self-Defense. New York: John Wiley & Sons,
Inc., 1993.
An expert in applied psychology, Suzette Haden Elgin addresses
the conflicts which plague the conversations of men and women. She
suggests specific strategies for verbal confrontation and focuses
especially on effective use of body language. This easy-to-read book
includes techniques for personal and professional communication
between the sexes.
Gray, John. Men are From Mars, Women are From Venus. New
York: Harper Collins, 1992.
Pop psychologist John Gray, has written and taught about the
differences between men and women. He specifically addresses the
different languages spoken by men and women, as if they were two
foreign languages. He offers advice on how to promote better
understanding and communication between the sexes.
Tannen, Deborah. Talking from 9 to 5: How Women’s and Men’s
Conversational Styles Affect Who Gets Heard, Who Gets Credit and
What Gets Done at Work. New York: William Morrow and Co.,
1994.
Conversational style differences greatly impact the workplace. In
her most recent popular release, Deborah Tannen focuses her research
in gender communication on the working world context. Thrust, often
without choice, into a particular office, people must learn to
communicate effectively with members of the opposite sex in order to
succeed in expressing ideas and survive in a competitive market.
This book provides specific communication strategies for individuals
and companies who face challenging interaction in competitive
markets.
Tannen, Deborah. You Just Don’t Understand: Women and Men in
Conversation. Ballantine Books, 1990.
This number one national bestseller book was written by a
recognized scholar and professor of linguistics at Georgetown
University to explore the equally valid but different conversational
styles of men and women. Dr. Tannen reports her extensive studies in
dialogue and cites numerous examples of gender communication
differences. Her research is revealing and readable.
Tingley, Judith C. Genderflex: Men and Women Speaking Each
Other’s Language at Work. New York: AMACOM, 1993.
As a psychologist and corporate communications consultant, Judith
Tingley has developed a process called “genderflex?which teaches
temporary adaptation to a different style of communication.
Initially, Tingley discusses the main communication differences
between men and women. Later she proposes strategies for
communicating more adaptively with others, especially in specific
workplace situations.
End Notes
1. Elign, Suzette Haden. Genderspeak: Men, Women, and the
Gentle Art of Verbal Self- Defense. New York: John Wiley &
Sons, Inc., 1993, p.22.
2. Tingley, Judith C. Genderflex: Men and Women Speaking Each
Other’s Language at Work. New York: AMACOM, 1993, p.16.
3. Tannen, Deborah. You Just Don’t Understand: Women and Men in
Conversation. New York: Ballantine Books, 1990, p.43.
4. Tannen, Deborah., p.76
5. Tingley, Judith. Genderflex: Men and Women Speaking Each
Other’s Language at Work. New York: AMACOM, 1993,
p.22-28.
Rhonda Harrington Kelley is the President’s Wife
at New Orleans Baptist Theological Seminary. She is a
nationally-known Christian speaker and a published author of
numerous Bible studies and books. She also coordinates the
programs for Women’s Ministry and Student Wives at the New Orleans
Baptist Theological Seminary. She loves to talk with her husband,
Chuck, who is a very good listener.
This article has been
reprinted from Faith & Mission, Fall 1996, with
permission from Southeastern Baptist Theological Seminary.
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